Returns Policy

Returns & Exchange Policy

At ViperClads, we value your trust and satisfaction. If you are not completely happy with your purchase, we’re here to help.

1: Eligibility for Returns

Items can be returned or exchanged within 7 days of delivery.
Product must be unused, unworn, and in its original packaging with all tags attached.
Returns are not accepted for customized or clearance items.

2: How to Request a Return

Contact our support team via Email: info@viperclads.com
or WhatsApp within 7 days of receiving your order.
Provide your order number, reason for return, and pictures of the item (if applicable).
Our team will review your request and guide you through the process.

3: Exchange Policy

Exchanges are allowed for size, color, or product replacement, subject to availability.
In case the desired product is not available, you may opt for a store credit or refund.

4: Refunds

Once your return is received and inspected, we will notify you about the approval.
Approved refunds will be issued to your original payment method within 5–7 business days.
Shipping charges are non-refundable unless the return is due to our mistake.

5: Damaged or Wrong Item

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
We’ll replace the item or issue a full refund after verification.

6: Need Help?

For any questions or assistance, please reach out to our customer care team:

📧info@viperclads.com
📱 WhatsApp: +92-XXX-XXXXXXX

We’re always here to help you shop with confidence.